Jenna Smith

    Director of Operations

    Meet Jenna Smith

    Operator's instincts, relentless precision. The person making sure everything runs the way it should.

    9
    Years of Experience in Financial Services
    2
    Boys at Home - So Yes, She Can Handle Anything
    Root
    Cause Focus Over Quick Fixes
    Detail
    Follow-Through on Every Request

    In the Office

    Not many people find their way to financial services through a career in sports. Jenna Smith is not most people.

    She built her career in operations the hard way - managing the fast-moving, high-stakes logistics of collegiate and professional sports. She started with the University of Oklahoma Sooners football program, then relocated to San Diego, where she simultaneously managed lacrosse recruiting operations for a national organization and worked with the San Diego Padres. That kind of work demands precision, composure under pressure, and an ability to keep complex moving parts aligned when the margin for error is essentially zero.

    Those instincts transferred seamlessly when she moved into financial services. She spent time on the institutional side at Charles Schwab, building a deep understanding of how the broader financial ecosystem operates. From there she moved to the independent advisory space, working with RIA firms to build and improve the operational systems that keep advisors focused on clients - and clients focused on their goals.

    Jenna joined Guided Wealth after being recruited by her colleague Carolyn Pratt, FPQP®, who had seen firsthand how she works: she doesn't just solve problems. She redesigns the system so the problem doesn't happen again.

    That instinct - root cause over quick fix - is what clients experience as an operation that simply runs.

    Behind the Scenes

    Credentials & community

    Background

    • University of Oklahoma - Sooners Football Operations
    • San Diego Padres - Front Office Operations
    • Charles Schwab - Institutional Advisory Services
    • Independent RIA Operations - Advisory firm infrastructure

    At Guided Wealth

    • Owns the operational infrastructure that keeps the firm running seamlessly
    • Identifies root causes - then rebuilds the system so the problem doesn't recur
    • The reason client details stay tracked and followed through

    Ready to work with someone who actually knows your whole picture?